Vacancy
Support Engineer
36-40 hours

  • Tilburg (NL)
  • Fulltime

Are you the inquisitive, social and enthusiastic support hero we are looking for? Then we would love to meet you! At Euphoria Mobility we are looking for a Support Engineer to join our team. 

šŸš€ What can you expect?

When you work at Euphoria Mobility's Support Desk, you are in a warm bath. Together with your colleagues Lars, Joey, Anar, Jeffrey, Benjamin and Aminata, you will help our customers with all kinds of questions about our smart hardware and software solutions. You will be an advisor and resource for taxi companies at home and abroad, trying to provide them with the best possible service.
 
As well as being a real troubleshooter, you will also help our customers get started with new products or modules. This often involves projects where you work closely with other departments within the company and our customers. So no two days will be the same!

šŸ”Ž What we are looking for

  • You have a hbo degree or a mbo degree with relevant experience.
  • You are eager to learn and develop to provide the best service.
  • You are stress-resistant and able to see the big picture with your helicopter view.
  • You have good communication skills and are fluent in both Dutch and English, both verbally and in writing.
  • If you have experience with SQL queries, great!
  • You enjoy working both independently and as part of a team, show initiative, are easy to get on with and enjoy moving between internal and external parties.

šŸ’¼ What we offer you

1. A great place to work in a close-knit team

When you join us, you will become part of a friendly, close-knit and diverse team with the necessary dose of humour. One of Euphoria Mobility's core values is that we come in with a smile in the morning and, more importantly, leave with a smile on our face at the end of the day. We believe that job satisfaction is incredibly important and ensures that you can get the most out of yourself.

2. Opportunity to develop yourself

Developing software and hardware solutions is our core business. But it's not just developing solutions. We attach great importance to the fact that you, as our new colleague, can develop yourself continuously. That is why we offer various development and study opportunities. You are in charge of your own development!

3. Flexibility

Flexible working is a must in 2024. That is why we offer you the possibility to work from our beautiful office in the centre of Tilburg, as well as from home (up to two days a week). Working days and times are also flexible in consultation.

4. Good conditions

It probably does not sound very important right now, but we offer you an excellent pension. You will also receive 25 days' holiday on a full-time basis and a travel allowance. Of course we provide you with a company laptop and did we mention that you can join us for a packed lunch every workday?

5. ''Brabantse gezelligheid'' 

Euphoria Mobility is located in a beautiful and characteristic building in the centre of the most beautiful city in the country, Tilburg. Therefore, the ''Brabantse gezelligheid''  is obviously part of the deal. For instance, we have lunch together every day, we organise various events and workshops, and every year we participate in the Tilburg Ten Miles!